Refund Policy

Due to the nature of digital products and online access-based services, all purchases made on the Platform are generally non-refundable once access to the product, program, session, lab, or digital content has been granted.

We encourage users to review product details carefully before making a purchase decision.

Refunds will not be provided for reasons including, but not limited to:

• change of mind,
• lack of usage,
• subjective dissatisfaction,
• or misunderstanding of the product or offering after access has been granted.

However, if you experience a genuine technical issue, duplicate transaction, payment error, or are unable to access purchased content due to a platform-related issue, please contact us and we will make reasonable efforts to investigate and resolve the matter.

Any technical, payment, or access-related concerns should be reported within 14 days from the date of purchase. Requests raised beyond this period may not be eligible for refund review.

Any exceptions or refund requests, where applicable, shall be reviewed solely at the discretion of Evolving Mindset.

Access duration, availability, included features, and continued availability of content or services may vary depending on the specific product or offering and may be subject to updates, modifications, access limitations, or discontinuation over time.